Shipping policy
Overview
This policy sets out how in vino sitis S.A. process the shipment and the delivery of the products. We may change this policy at any time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
1) Shipping country
Invinosistis.com currently serves any desired address in Switzerland. The delivery service is carried out through one of the following couriers:
- Vinolog (Posta)
- DHL
- Planzer e Schenker
2) Shipping fee, taxes and duty
Delivery for orders above CHF 150.- are free of charge.
Orders up to CHF 149.95 are subject to a shipping fee of CHF 15.-
3) Delivery time and tracking
Our goal is to ship your purchase order within the business days after the receipt of payment. You acknowledge and accept that safety and fraud checks for first-time orders may delay shipping.
Orders are processed during our main service hours, Monday to Friday from 9:00 a.m. till 5:00 p.m. GMT+1. Orders placed from Friday after 11 a.m. GMT+1 to Sunday will be processed on the next available business day.
The delivery normally takes place in about 5 (five) business days from the shipment. The estimated transit time do not account any potential delays caused by - as an indication but not exhaustive - weather, custom operations, strikes. Furthermore in vino sitis is not liable for any shipping delays caused by any circumstances beyond its control.
During promotional events (i.e. Christmas, Black Friday, Sales) orders may take up to an additional 48 hours to be delivered.
Once your order left us, you will receive a confirmation email with the tracking number to check the status of your shipment.
4) Contact information
Questions about our Shipping Policy should be sent us by email at info@invinositis.com or by mail to: In Vino Sitis S.A. - Via Avv. B. Leoni 7, 6932 Breganzona, Switzerland.
